Recommended books

	Getting More: How You Can Negotiate to Succeed in Work & Life by Stuart Diamond Epitomises the 15 Healthcare philosophy – engaging customers on what matters to them and meeting their needs – this book explains how to make this happen..
	Redefining Health Care by Michael E Porter and Elizabeth Teisberg A fantastic insight into why the only way to truly reform health care is to reform the nature of competition by realigning competition with value for patients.

	What They Still Don’t Teach You At Harvard Business School by Mark.H.McCormack Uncovers the reality of everyday business interaction and techniques, how to read situations, good or bad and make the most from them.

	Good To Great – Why Some Companies Make The Leap And Others Don’t by Jim Collins What separates an extraordinary company from an ordinary one? A fascinating review of how and why companies become great.

	The Empty Raincoat by Charles Handy Charles Handy examines the world of upside down thinking by linking commonsense to the real world – 15 years old yet still relevant today – an enjoyable and refreshing read.

	Punished By Rewards: The Trouble With Gold Stars, Incentive Plans, As, Praise and Other Bribes by Alfie Khon After you read this book you will question every bonus and incentive scheme you have ever been involved with. Kohn’s prose will change your view of the world as to what drives people out of bed in the morning.

	The Tipping Point How Little Things Can Make A Big Difference by Malcom Gladwell A study into the little-known world of the social phenomenon. From Hush Puppies to Sesame Street, Gladwell offers a wide selection of case studies and describes the hidden rules that contributed to their success.